Privacy policy & Terms of use

The Lassio For Good program aims to contribute back to communities by using the intellectual property, time, effort and capability of the people at at no charge. This is delivered through free services or products. Covid-19 has given us many opportunities to do this.

COVID-19 guest register with contactless QR codes and record keeping

Some COVID-19 Safety Plans require businesses and organisations to collect customer and/or visitor details. Collecting this information will make contact tracing more efficient, if it becomes necessary.


This is a  free digital community service that allows councils to offer contactless QR codes and record keeping to communities and business in their area.

When collecting guest, visitor and customer details there is a requirement to

  • keep the name and mobile number or email address of the customer/visitor for at least 28 days

  • store records confidentially and securely

By using the Lassio for good community service you confirm you have read, understand and agree to this privacy policy and terms of use.

This service has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (business owner and/or user) online. (LAST UPDATED JULY 2020)

By using this service - at the time of your sign on and/or registration you consent to the collection of information you submit. If you do not consent to the collection of your information then this service is unable to be used in any way.

How and why information is collected - This service collects at the time of your registration information that personally identifies guests and visitors - including name, email address and mobile number. We also collect information about the device  hardware and software (e.g., IP address, operating system, browser type). The Privacy Policy provides that we will not provide personal information to Third Parties for any purpose other than those engaged to support and or maintain this service. 

We limit the collection of personal information to only that information which is necessary delivering this service. 

How information flows

You can use this service in two ways, as a Venue/Business owner or as a visitor to that Venue/Business.

When you register as a business owner we securely store the information you enter at registration. This allows the provision of a QR code display sign that the business can print and display at their premises. Anyone who scans the QR code with their smartphone is redirected to a web page where they are asked to answer screening questions and provide their contact information. Any information transmitted is encrypted.


  • When a visitor submits this information, it is encrypted and securely stored on our server so the system can generate a digital pass which can be presented at the premises containing a copy of the information the visitor entered.

By using this service as a visitor, you consent to your information being sent to/stored on behalf of authorised representatives of the business who created the QR code display sign that you scan, for the purpose of generating your digital pass and maintaining records. 

This service does not direct its site to, nor does it knowingly collect any personal information from children under the age of 18yrs.

Disclosure, Processing and Retention: this service will not sell, rent or disclose your personal information to anyone else, except:

(a) Government and Health Authorities who are undertaking covid-19 contact tracing

(b) If a visitor has allowed general and promotional information or  feedback on customer experience and customer satisfaction then it may be used for these purposes. Aggregated, de-identified data may also be used to create insights on busy times, trends and macro economic acitivity analysis.

(c) We will also to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

We reserve the right to terminate any account where any unlawful use, or any use that may be deemed offensive or has the potential to cause any harm is identified without notice.

This is a free service intended to help our communities, business owners and Government respond to the economic and health challenges brought on by COVID-19. Lassio will not be held responsible for any service-levels or service failures.

Personal data is encrypted in transit and at rest.
Personal data resides in NSW, Australia.

You can email us at for any queries or further information.