Delivering agent technology since 2019

We combine Lassio technology and expertise in automation, integration and AI agent services to help our clients maximise their existing investments in human capital and systems, delivered as tailored, private and secure solutions.

What are agents and why is it important to you?

The Explorer Analogy

Agents are like super-powered digital assistants designed to perform tasks autonomously or with minimal human intervention using Large Language Models - LLMs (the brain), Retrieval Augmented Generation (RAG) techniques and traditional business process automation tools (the body).

To help simplify the technical terms, let's use the explorer analogy: RAG is like giving your LLM or brain a map to a lost city. Instead of wandering aimlessly in the model’s own “imagination”, it can look up precise directions from your PDFs, databases, and other external sources. Suddenly, your LLM isn’t just guessing—it’s informed. It’s answering questions with grounded knowledge. Then come the AI agents - picture them as explorers who don’t just consult maps, but also carry a toolkit, a journal of past expeditions, and the ability to plan elaborate routes. AI agents don’t just answer questions; they can do a lot more. They can query other tools and APIs—whatever you hand them, providing endless opportunities to accelerate the productivity and job satisfaction of your key resources (i.e. knowledge workers).

Lassio Services - Agents in action with our clients

Accounts Payable & Investor Onboarding

Step through our below workflow examples to see how Lassio is helping streamline operations and accelerate productivity, using intelligent automation and AI when it makes sense, all delivered as a secure and private, outcome-based service model.
Please reach out to info@lassio.io for a live demonstration.  

Scale, Speed  & Productivity

Improve Data Quality

Reduce Exception Handling

Reduce Single Person Risk

Accounts Payable workflow (UI driven)

Step 1

Finance manager grants processing officer access to Lassio powered processing AP app for invoice/expense uploads.

Step 2

Processing officer triggers AI agent to extract unstructured invoice data, populating standard fields in the AP processing app.

Step 3

The processing officer triggers Automation agent to validate supplier data (address, bank details, ABN) via 3rd-party systems.

Step 4

The Integration agent sets up a schedule to extract processed supplier data from your financial system (eg: General Ledger)

Step 5

AI agents use RAG techniques to
validate supplier information (name, currency, cost codes etc.) reducing exception handling.

Step 6

Automation agent triggers the invoice approval workflow that manages an invoice from “entered” to “approved for payment”.


Investor Onboarding workflow (automated)

Step 1

Processing officer (knowledge worker) triggers workflow automation

Step 2

AI agent extracts unstructured data from know your customer (KYC) documents

Step 3

AI agent reconciles KYC data with investor agreement details to ensure they are consistent

Step 4

Automation agent interacts with a 3rd party system (eg: PEPs/Fraud checks) relating to investor in question

Step 5

AI agent provides a rating summary by investor, loads the structured data and attachments into the client registry / system of record

Step 6

Processing officer validates the KYC workflow output and rating scores, setting up further approvals

Lassio's Suite of Services

Consultancy and Design

We provide specialist business process workflow mapping and design services as well as advisory services relating to technical architectural design and AI strategy and governance

Managed Automation and Integration Agents

Lassio proactively manages over 200 agent tasks on a daily basis that automate and manage end to end workflows for our clients, allowing them to focus on their core businesses.

Managed AI Agents

Lassio provide private, fully managed AI agents that use LLMs and RAG techniques securely and cost effectively.

Professional  Services

Specialist people are always hard to find. Lassio provide various levels of business and technical resources (eg: MSFT, Google, Python) to help augment your teams. From day rates to fixed term contracts.

Lassio Services - Industry and Shared Services examples

Our traditional automated workflow solutions are tailored for our client's needs. Our pre-configured agents combine to deliver specific workflows for your business. Implemented on clients environments and managed by Lassio's AIM platform, customers can ensure delivery and governance over their key workflows.

Finance

Lassio have an existing suite of finance automation agents that can assist clients across their key finance processes such as Order to Cash (O2C), Procure to Pay (P2P) and Record to Report (R2R). Lassio's finance automation solutions are ubiquitous for shared services environments across varying industries.

HR & Compliance

Lassio's HR & Compliance automation agents support the breadth of HR shared services functions across the Hire to Retire (H2R) value chain. Key processes managed by Lassio today include employee onboarding, team leader/member engagements, sentiment tracking, recruitment and many more.

Operations

We have many existing industry specific Agents managing client workflows such as Know Your Customer (KYC) in financial services, Home Care Package (HCP) balances for the Aged Care industry and Loan Application Assessment digital workers for the banking industry to name a few.

What else makes Lassio different

We manage the complexity and costs for you 

Your Center of Excellence (CoE) in automation and AI

Lassio becomes part of your team, taking away the complexity and cost out of delivering and managing your end to end automated business workflows. We act as the "glue" and support whichever agent delivery tools are best suited for your process (e.g. RPA and/or API), including Gen-AI driven services like intelligent document processing (IDP) and personalised copilots    

SLA assurance - reduce single person dependencies

Your automation support person has gone on leave or is unwell? Lassio has built a robust set of assurance tools for troubleshooting and identifying issues and root causes within our managed clients workflows, giving us the ability to offer a flexible range of service level agreements from hourly to same day or next business day responses.

Secure and Transferable

Lassio‘s Automated Intelligence and Management (AIM) service delivery model is non-intrusive, built in client environments or hosted by Lassio if required. The technology stack is primarily based on a Python services framework that is universally recognised, meaning we can transition our agents to your business if you ever scale to a point of wanting your own specialist operations team.

Flexible and predictable Commercial Model

Minimal Commitment, Quarterly, Annual or Multi Year Contracts with no lock in.

Case Studies

Helping our clients accelerate productivity and plan for scale

Care
5 min read

HR Onboarding, Compliance using digital assistants with a proven ROI

Learn how Westhaven achieves significant productivity gains and cost savings through Lassio's intelligent automation solutions.

Accelerating your investor and KYC onboarding process

Discover how a non bank lender is using automation and AI to accelerate their investor and KYC onboarding process